iN2L and Your Network

iN2L and Your Network






iN2L and Your Network 



Bandwidth Requirements 

 

Whether you’re using our computer or tablet devices, you will need a stable internet connection to receive software updates, support, and new content as well as report usage statistics of which you may need. 

 

We do suggest that any stationary computer device you have lives on a wired connection. Otherwise, we suggest at least 2Mbps upload/download speed, per device you have, for it to effectively connect. At a minimum, video calls require at least 2.5Mbps per device; however we cannot guarantee this minimum will properly run in all circumstances. 

 

In summary of bandwidth need: iN2L recommends 2.5 Mbps upload/download per device in your community. If you have 1 computer and 2 tablets, we would suggest at least 7+ Mbps in your community; please read the further internet guidance below for reasons why we recommend this. 

 

How Much Bandwidth Does iN2L Recommend? 

For each iN2L Computer on Wifi 

2.5 Mbps 

For each iN2L Tablet 

2.5 Mbps 

 

 

General Internet Facts 

 

Bandwidth – Your internet bandwidth is how much you can do at one time. No matter the internet bandwidth you pay for, your Internet Service Provider can only guarantee that you will receive up to that download speed. Due to equipment in your community interfering, devices other than iN2L products that may be connected, and your ISP’s greater area usage at the time you may receive less. Therefore, we do recommend a 3Mbps “buffer” to allow for these extraneous items so that your iN2L devices can continue to function uninterrupted. 

 

Distance – Just because you pay for the Wi-Fi to exist doesn’t mean it may actually exist everywhere. The physical distance between your device and the router or extender that provides your Wi-Fi does affect the stability of your connection. The closer to a “hotspot” you are, the better your connection. Talk to your IT department if you are experiencing areas without internet service within your community. 


 

iN2L Internet Usage 

 

As mentioned before, whether you’re using our computer or tablet devices, you will need a stable internet connection to receive software updates, support, and new content as well as report usage statistics on which you may need to report. The delineation of which is as follows: 

 

  1. Approximately 3.5-4Gb of new content will be pushed out to the device per month. 
  2. Approximately 40% of the content on the device requires internet connectivity including the use of email, messaging, video chat, and the ability to add, change, or remove users. 
  3. Additionally, technical support uses the internet to remotely control the computers to assist users with technical issues and questions. Although this is not yet available for tablets, we cannot diagnose a misbehaving device without it being online for us to check in with it. 

 

A complete listing of our bandwidth intensive content items include: 

  1. Live webcams: averaging less than 256Kb/s 
  2. Jukebox: averaging less than 70Kb/s
  3. Therapeutic music application: spikes at 1.3MB on initial load, then dips down below the 256Kb/s mark once loaded 
  4. Skype: minimum download/upload speed is 2.5Mbps, with optimal usage at 3 Mbps 
  5. Tablet Video Chat: minimum download/upload speed is 1.5Mbps, with optimal usage at 2.5Mbps 

 

Your IT Department 

 

Your IT Department keeps you safe and we value that. In keeping you safe, they may have some restrictions in place that may block iN2L products from communicating effectively. The following tables provide information to your IT department about what to allow in their security settings for the iN2L products to work properly.  


 


Domains to unblock 

www.iN2LOnline.com 

66.178.254.3 

80 

Rsync.prodin2l.com 

34.233.158.179 

873 TCP 

*.in2Lradio.com 

Please whitelist all subdomains 

 

*.in2lolympus.com 

*.in2lfocus.com 

*.in2lconnect.com 

Please whitelist all subdomains 

80, 443 

syncgw.in2lolympus.com 


443, 4984 

*.logmein.com 

IP ranges change regularly- please whitelist URL 

80, 443 

 

in2l.com 

216.146.217.188 

80 

gateway.miradore.com 

51.4.204.209 

80, 443 

*.samsungknox.com 

Please whitelist all subdomains 

80, 443, 8118 

*.secb2b.com 

*.samsung.com 

*.gstatic.com 

Please whitelist all subdomains 

80, 443 

play.google.com 

172.217.11.238 

80, 443 

android.clients.google.com 


80, 443 

accounts.google.com 

172.217.2.13 

80, 443 


34.213.113.19 

8118 

*lifesizecloud.com 

*lifesize.com 


80, 443 

 

 

Explanation of domains and applications 

www.iN2LOnline.com 

iN2L’s online content 

www.web.in2Lradio.com 

iN2L Music Stations 

Rsync 

Downloads new content 

Logmein 

Remote access client 

www.in2lfocus.com 

Tablet Updates 

play.google.com 

Tablet Updates 

Gateway.miradore.com 

Tablet Updates 

Samsung 

Tablet Updates 

Lifesizecloud & Lifesize 

Video Chat for Tablet 

 


    • Related Articles

    • Connecting Tablets to Internet

      Connecting iN2L Tablets to Internet  iN2L Tablets run solely off a WIFI connection and do not have their own data plan. For best use and quality please make sure you leave them powered on, charged, and connected 24/7. We recommend charging overnight ...